NO PHTHALATES       NO PARABENS       NO SULFATES       CRUELTY FREE

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NO PHTHALATES       NO PARABENS       NO SULFATES       CRUELTY FREE

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Shipping Information

At Country Home Candle we are committed to giving our customers the best shipping fees around so that you can enjoy your favourite candle products all of the time. We offer Free Home Delivery to a variety of locations within Canada.


Free Home Delivery on a purchase price of $100.00 or more
  • Canada

FREE HOME DELIVERY APPLIES TO PURCHASE PRICES BEFORE TAX.
All other locations not listed above are subject to shipping fees.

Please ensure that your shipping address is correct.  Country Home Candle is not responsible for reshipping orders returned to us due to an incorrect address.  You can choose to have your order re-shipped for the cost of shipping. 


If you choose to be refunded for your order, your refund will be reduced by the original shipping cost plus the cost to return the shipment to Country Home Candle.

Lost, Missing, or Stolen Packages

We understand how frustrating it can be when a package cannot be located.

Once an order has been shipped, customers will receive tracking information to monitor the delivery status of their package.

If your tracking information indicates that your package has been delivered but you cannot locate it, please:

  • Check around your property and any safe drop locations.
  • Check with household members, neighbors, or building management.
  • Review any delivery photo provided by the carrier.

Country Home Candle is not responsible for packages that are lost, stolen, or misplaced after the carrier has confirmed delivery to the address provided at checkout.

If your package is marked as delivered but cannot be found, we recommend contacting the carrier directly to inquire about the delivery and any available claim options.

Orders reported as missing more than 30 days after the delivery date cannot be investigated, replaced, or refunded.

We are committed to providing excellent customer service and will assist customers with carrier inquiries whenever possible; however, replacement or refund decisions remain at the sole discretion of Country Home Candle.

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